Refund and Return Policy
1. Eligibility for Returns:
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You can return unused and unopened perfumes within 7 days of purchase.
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The product must be in its original packaging with the receipt.
2. Non-Returnable Items:
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Opened or used perfumes cannot be returned due to hygiene reasons.
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Gift cards and personalized items are non-returnable.
3. Refund Process:
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Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within a certain number of days.
4. Exchanges:
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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kindness177okpetuo@gmail.com and send your item to: 45, oritshe street, off awolowo way ikeja lagos.
5. Shipping Costs:
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us:
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If you have any questions about our return and refund policy, please contact us at 08105972118.
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