Refund and Return Policy

1. Eligibility for Returns:

  • You can return unused and unopened perfumes within 7 days of purchase.

  • The product must be in its original packaging with the receipt.

2. Non-Returnable Items:

  • Opened or used perfumes cannot be returned due to hygiene reasons.

  • Gift cards and personalized items are non-returnable.

3. Refund Process:

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within a certain number of days.

4. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kindness177okpetuo@gmail.com and send your item to: 45, oritshe street, off awolowo way ikeja lagos.

5. Shipping Costs:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us:

  • If you have any questions about our return and refund policy, please contact us at 08105972118.